I am writing to thank you and the Elephant Host team for the outstanding support that you have given me since I signed up a few weeks ago.
As you know, I have been having extreme difficulties transferring my domain name over from another registrar and I have continuously received patient, helpful and proactive support from Elephant Host. Although it was difficult and complicated and involved tracking down organizations in 3 continents we succeeded in the end.
The difficult and frustrating process of communicating with my previous hosting company stood out as a black-and-white contrast to the helpful, knowledgeable and accessible support from Elephant Host.
I particularly valued the online chat feature that enabled me to communicate with Elephant Host representatives and surf the web at the same time to make the required DNS changes, exchange hyperlinks and other useful information.
A relative of mine recommended elephant host to me and I would, in turn recommend the company to anybody who is looking for a cost-effective, friendly and helpful hosting company.