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Thanks for the prompt response. I am amazed at how lucky we were to choose Elehost. Your service to date has been exemplary.

I am writing to thank you and the Elephant Host team for the outstanding support that you have given me since I signed up a few weeks ago. As you know, I have been having extreme difficulties transferring my domain name over from another registrar and I have continuously received patient, helpful and proactive support from Elephant Host. Although it was difficult and complicated and involved tracking down organizations in 3 continents we succeeded in the end. The difficult and frustrating process of communicating with my previous hosting company stood out as a black-and-white contrast to the helpful, knowledgeable and accessible support from Elephant Host. I particularly valued the online chat feature that enabled me to communicate with Elephant Host representatives and surf the web at the same time to make the required DNS changes, exchange hyperlinks and other useful information. A relative of mine recommended elephant host to me and I would, in turn recommend the company to anybody who is looking for a cost-effective, friendly and helpful hosting company.

Thanks again for the prompt, friendly service. Your service reminds me of State Farm Insurance. My wife and I were the "hitees" in a rear-ender this past summer ... we were stopped and a man ran into us at 100+ with his foot on the gas ... our own insurance company did what they had to, and took their time doing it (a relative used to own the agency, and we stayed with it after he sold). State Farm are the agents for the man who hit us, and their claims agent provided us with more information and real service than our own. Needless to say, when this is all over, we will become State Farm clients. I trust your quality and friendly service is reflected in customer growth for you. I'll certainly be telling people about you!

The eWorld is full of nasty surprises and a very long list of things falling under the "buyer beware" category. It's a PLEASURE to deal with Elehost where there have been no such surprises and no negative experiences. The servers have been very sound and all my contacts with sales and technical support have been timely, technically competent and courteous. Thanks, Elehost, keep up the great work!