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Accessing Your Email
1. Outlook
Express
2. Netscape Communicator
3. Outlook 97 or
Outlook XP/2002
4. Eudora Mail
5. Other Mail Programs
6. SMTP settings for Rogers@ Home
*** For Rogers @ Home customers
Only, Please see our special note about SMTP
settings.***
Your default e-mail address is @yourdomain.com. This
account is setup as a "catch-all" e-mail account. This
means that you can send mail to ANYTHING@yourdomain.com and it
will automatically forward to your default e-mail account.
For Example: if you send mail to sales@yourdomain.com it will
automatically forward to your default e-mail account unless this
alias is specified to go to a different username.
Your username and password were e-mailed to you when your
account was setup. Please refer to that information when
configuring your e-mail program.
Your POP3 address will be in the form: mail.yourdomain.com
(Please replace "yourdomain" with your actual domain
name)
Since there are many different versions of e-mail programs some
of these instructions might not be exactly the same as the program
you use. All mail programs generally ask the same basic questions
and should be very similar to the instructions below.
Important Note: when setting up your e-mail account for
the first time make sure you check for new mail before trying to
send a message. If you don't, an error message will appear when
trying to send that message. This is only necessary when setting
up your e-mail account for the first time.
If you are able to receive mail okay but are receiving errors
while trying to send mail this is most likely caused by your ISP
not allowing you to use an external SMTP outgoing mail server.
More and more ISP's are only allowing their subscribers to use
their own outgoing mail server. This is easily fixed by setting
the outgoing SMTP mail server to your ISP's settings. You will find this information with
your ISP's account configuration sheet or on their web site.
Microsoft Outlook 98/2000/Express
1) Open your email program
2) Goto Tools | Accounts
3) Click on Add | Mail
4) In Display Name, type whatever you want. (This is the name
that appears in the FROM box when you send an email to someone.)
Click
"Next"
5) enter your E-mail address:
e.g. yourname@yourdomain.com Click
"Next"
6) You will see the line: My incoming mail server is a "POP3".
you do not need to change anything on this line.
7) Enter the Incoming Mail (POP3 or IMAP) server as supplied
to you by Us in the format: mail.yourdomain.com
8) Enter the Outgoing Mail (SMTP) server: as supplied to you
by your ISP (internet service provider)
9) Click Next
10) enter you POP account name: [username], Password: [password]
as supplied to you then Click
"Next".
11) Click "Finish"
12) If using Microsoft Outlook, Close and restart the program.
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Netscape Communicator
- Open Netscape
- Goto Edit | Preferences | Identity
- In "Email Address", enter yourdomain@yourdomain.com
- In "Reply to", enter yourdomain@yourdomain.com
- Goto Mail & Group
- In "Mail server user name", enter username
- Enter the Incoming Mail (POP3 or IMAP) server as supplied to
you by Us in the format: mail.yourdomain.com
- Enter the Outgoing Mail (SMTP) server: as supplied to you by
your ISP (internet service provider)
- Click "OK"
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Outlook 97
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Open Outlook 97
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Goto Tools |
Services, Click on Add | Internet E-Mail
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On the General Tab,
In User Information, Name, type whatever you want. (This is the
name that appears in the FROM box when you send an email to
someone.) Click "Next"
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E-mail address:
yourdomain@yourdomain.com Click "Next"
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On the Servers tab,
Account name and password are from your domain outside Rogers.
-
Enter the Incoming Mail (POP3 or IMAP) server
as supplied to you by Us in the format: mail.yourdomain.com
- Enter the Outgoing Mail (SMTP) server: as supplied to you by
your ISP (internet service provider)
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Click Apply or Ok
and then Restart Outlook
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Outlook
2002/XP
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Open Outlook
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Goto Tools | Email
Accounts, click on Add a new e-mail account, then click Next
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Select POP3 for the
Server Type, and click Next
-
Enter your Name
(i.e. Bob Thornsmith), Email Address (i.e. bob@mydomain.com),
and your User Name and Password.
- Enter the Incoming Mail (POP3 or IMAP) server as supplied to
you by Us in the format: mail.yourdomain.com
- Enter the Outgoing Mail (SMTP) server: as supplied to you by
your ISP (internet service provider)
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Click Next and then
Finish and then Restart Outlook
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Eudora
- 1) Open Eudora
- 2) Select "Options" from the "Tools" menu
- 3) Select the "Getting Started" tab, then under Real
Name, enter your real name
- 4) Under "POP Account" put yourname@yourdomain.com
- 5) In "Return Address", enter yourname@yourdomain.com
- 6) Click the "Hosts" tab then enter mail.yourdomain.com
again under POP Account, and put your ISP's SMTP under SMTP
Server.
- 7) Go to the "Checking Mail" tab and make sure
"Save Password" is checked.
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Other Mail Programs
Email Address = yourdomain@yourdomain.com
Reply to = yourdomain@yourdomain.com
Mail Server user name = username
Outgoing SMTP = your ISP's SMTP
Incoming = mail.yourdomain.com
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SMTP
info for ROGERS@ HOME Customers only For
those of you using Rogers high speed cable, you will need to do
the following in order to send mail under your websites email
account. You MUST be using Outlook98/200/Express, Netscape 4.x
or 6.x in order to
use this mail account. For:
Outlook 2000/98/Express
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Goto Tools | Accounts | Mail
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Click on your mail
account for your website.
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Click on
Properties and then the Servers Tab.
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Make sure your
SMTP setting is what Rogers issued to you.
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Check off the box
that says "my server requires authentication"
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goto settings...
check off the box that says log on using...
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Now Specify your
username and password you were given by Rogers for checking
your Rogers e-mail account. Make sure "remember my
password" is checked off.
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Click
Ok...Ok...Close, and your done.
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If using Regular
Outlook, please close and then re-open the program.
For: Outlook 97 You
cannot use Outlook 97 to do this.
For: Netscape 4.x
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Goto Edit |
Preferences
| Mail & Newsgroups
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Click on mail
servers
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Under the heading
"Outgoing Mail Server" check off the box that says
"always"
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Make sure your
SMTP setting is what Rogers issued to you OR smtp.broadband.rogers.com
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Now Specify your
username that you were given by Rogers for checking your
Rogers e-mail account.
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Click Ok.
For: Netscape
6.x
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In Netscape Mail,
Goto | Mail/News Account Settings
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Click on Outgoing
Server (SMTP)
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Check off the box
that says Use name and Password, and check off
"always"
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Make sure your
SMTP setting is what Rogers issued to you or smtp.broadband.rogers.com
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Now Specify your
username that you were given by Rogers for checking your
Rogers e-mail account.
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Click Ok.
Q: What if you
Don't Use the above email programs?
We suggest that you setup your website email account in Outlook
express if you do not currently use one of the e-mail Programs
that supports the above settings.
Using Pegasus mail 3.x? Then Click
here.
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