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Doing business with Elehost is a joy! I currently have 3 sites hosted at Elehost. As a university teacher of Computer Communications, it's very important to me that my sites reside on a server that is fast, dependable, and well-managed by professionals who provide knowledgeable, timely, and friendly technical support. Elehost has satisfied these criteria in every way. I especially enjoy the personal service provided by Elehost as compared to the impersonal service I have experienced with other providers where you never speak to the same person twice. In the relatively impersonal but technically challenging world of the Internet, Elehost's ability to combine technical expertise with a personal touch gets an A+ in my grade book!

I am writing to thank you and the Elephant Host team for the outstanding support that you have given me since I signed up a few weeks ago. As you know, I have been having extreme difficulties transferring my domain name over from another registrar and I have continuously received patient, helpful and proactive support from Elephant Host. Although it was difficult and complicated and involved tracking down organizations in 3 continents we succeeded in the end. The difficult and frustrating process of communicating with my previous hosting company stood out as a black-and-white contrast to the helpful, knowledgeable and accessible support from Elephant Host. I particularly valued the online chat feature that enabled me to communicate with Elephant Host representatives and surf the web at the same time to make the required DNS changes, exchange hyperlinks and other useful information. A relative of mine recommended elephant host to me and I would, in turn recommend the company to anybody who is looking for a cost-effective, friendly and helpful hosting company.

I'm very happy with your service. I actually ended up closing my account with EarthLink and was thinking to move that account to Elehost. Although they have a rich data base for customers to find out the answer, it is certainly no match to your fast phone calls or email replies. I also used Superperb.net before I moved to EarthLink. Still, you guys are the best. A friendly phone call is far better then a complicated search engine.

The eWorld is full of nasty surprises and a very long list of things falling under the "buyer beware" category. It's a PLEASURE to deal with Elehost where there have been no such surprises and no negative experiences. The servers have been very sound and all my contacts with sales and technical support have been timely, technically competent and courteous. Thanks, Elehost, keep up the great work!