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Frequently Asked Questions:

  1. What is FTP?
  2. How do I update my Web pages?
  3. Will I have unlimited access to update my Web pages?
  4. What are CGI scripts?
  5. What is SSL?
  6. Can I establish SSL on my web site?
  7. Do I need my own Secure Certificate to have SSL?
  8. What databases do you currently support?
  9. What is an Autoresponder?
  10. What are your referral/reseller programs?

  11. How do I order?

Please click on a question above to access the answer, or simply scroll down.


23. What is FTP?

FTP (File Transfer Protocol), a standard Internet protocol, is the simplest way to exchange files between computers on the Internet. FTP is commonly used to transfer Web page files from their creator to the computer that acts as their server for everyone on the Internet.

24. How do I update my Web pages?

You can literally create and maintain your web pages, images, and scripts locally and upload them to the web server at your convenience via FTP. You can overwrite existing files or transfer new files. If You Use Microsoft FrontPage, you do not need to use FTP as the program has an FTP client built into it.

25. Will I have unlimited access to update my Web pages?

Yes, There is no limit to the number of times you can update your site.

 26. What are CGI scripts?

A script is a program or sequence of instructions that is interpreted or carried out by another program rather than by the computer processor. CGI (Common Gateway Interface) is a standard for interfacing external applications with information servers, such as HTTP or Web servers. A plain HTML document is static, which means it exists in a constant state: a text file that doesn't change. A CGI program, on the other hand, is executed in real-time, so that it can output dynamic information. Common CGI features are "hit" counters, redirection and on-the-fly generation of Web pages, database queries, guest books or feed back forms. CGI is a consistent way for data to be passed from the user's request to the application program and back to the user. See www.cgi-resources.com for many useful ideas.

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27.What is SSL?

SSL (Secure Sockets Layer) is a protocol design by Netscape Communications to enable encrypted, authenticated communications across the Internet. SSL is used mostly (but not exclusively) in communication between web browsers and web servers. Url's that begin with "https" indicate that an SSL connection will be used. SSL provides three important things: privacy, authentication, and message integrity. In an SSL connection, the session between the person browsing and the server (where your web page is) is secured so that the information you enter can not be intercepted by third parties. 

28. Can I establish SSL on my web site?

Yes, contingent upon the hosting package you choose. This protocol can be very useful for clients who intend on sending sensitive information (e.g. personal information or credit card information) through their web site.

29. Do I need my own Secure Certificate to have SSL?

No, but we recommend you purchase your certificate otherwise any pages that you want secured would show an address such as https://secure.elehost.com/YOURPAGE. If you purchase your own certificate from GEOTRUST (the provider we resell), then you have control over the name that displays.

30. What databases do you currently support?

We support ODBC, DSN,  and Access compliant databases.

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31. What is an Autoresponder?

An Autoresponder will automatically reply to any e-mail sent to a particular address. For example, you may have an autoresponder for the address of sales@yourname.com. Any e-mail sent to this address will automatically be replied to by a robot. The robot will send back a preset message. Among other things, this is useful for creating "request more information" e-mail addresses.

32. What are your referral/reseller programs?

We have several methods available whereby you can profit from selling or recommending our plans. Our referral program is our for our customers who wish to recommend us to their friends and  there are no special requirements; any current customer whose account is in good standing can participate in the program. The reseller program is designed for web designers who want to provide a total web presence solution for their customers.

33. How do I order?

Your ready to sign up? please visit our on-line order form to sign up. After we process your request we will send you a confirmation e-mail with the hosting and publishing details.

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